I-CHURCH Online Giving

Online giving is a safe and easy way to support the ministries of THE CHURCH Group (TCG.) This system enables you to support the church by making a one-time contribution or establishing a recurring contribution.

Four Simple Steps to Give

1. Create a User Account
2. Provide basic contact information
3. Indicate the amount, the frequency (one-time or recurring), and designation for your gift
4. Enter your credit/debit card or information listed on your check

Keeping your information and contribution secure is a top priority to TCG. Learn more about how we keep your information secure.

View additional information regarding online giving and frequently asked questions.

There are several benefits to online giving for both you and the church.

Benefits

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• Ability to view all of your giving; online or in church for the past two calendar years
• Ability to print your own end of year contribution statement
• Ability to give online by credit card, debit card, or check
• Ability to setup automatic recurring payments
• Ability to designate where funds are given, including pledges like "This is MY CHURCH"

Frequently Asked Questions

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Q: Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost. The security of the system is continually managed by Fellowship One.

Q: Does it matter which Internet browser I use?
No, in most cases. However we have found that some people using Google Chrome browser have experienced some challenges. Therefore we recommend that you use an internet browser other than Google Chrome.

Q: What types of bank accounts can I give from?
You can give online from your checking account, MasterCard, Visa, Discover, or American Express.

Q: Can I review my donation history online?
Yes. The site will allow you to view two calendar years of your contributions history given either online or otherwise. Once you've created an account, you will be able to contribute immediately. However, for security purposes, before you can see any past contributions, your online account must be connected with your previous information. This is a one-time process when you initially create your account. After that, you can view your history at any time. For more information, see our security policy.

Q: Are there any fees involved with giving online?
Not to you. You will not pay any fees with an online gift.

Q: Can I make a one-time contribution?
Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account on the date(s) specified by you.

Q: If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts, you have the option of giving weekly, bi-weekly, bi-monthly, monthly, quarterly, or annually.

Q: Can I change the amount or the frequency of my scheduled recurring contribution once I have set it up?
Yes. You can change or cancel your contribution at any time prior to the date they are scheduled. Simply log in to the system using your user name and password and make the necessary changes in the system.

Q: Will I still receive regular contribution statements from the church?
No. You will now be able to print the last two calendar year-end contribution statements for tax purposes.

Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church's bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

Q: Can I designate my gift to a particular cause?
Yes. You can designate your gift to go toward tithes and offerings or one of our other designated funds. We may also add additional causes at specific times.

Q: How will I know that I set up my gift correctly?
Immediately after submitting your contribution, you will see a confirmation message that your request has been successfully submitted. You will also receive an e-mail on the date of your scheduled contribution verifying your donation.

Q: Will I be able to give online to special church campaigns like "This is MY CHURCH"?
Yes. During times when these campaigns are occurring, you will be able to give contribution(s) to support the given initiative or campaign.

Q. Can I use a debit card?
You can use a debit check card from Visa or MasterCard, but ATM debit cards are not accepted through the Fellowship One System due to the sensitivity of securely requesting a Personal Identification Number (PIN).

Q: I have additional questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact us at contributions@thechurchgroup.com. You will receive a response from our staff as soon as possible.

Security

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At TCG, we use an online database called Fellowship One. Their system allows us to provide access to your contribution records and allows you to make donations online. They provide all of the security for the system. This system is used by churches throughout the country and has been fully tested by them.

There are two aspects of security related to the system. First, Fellowship One provides data security using the latest security technology. The following statement is from their security documentation: "[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In laymen's terms, this means it would take 50 computers (running constantly) continuously presenting password combinations for four years to discover the password."

The second aspect of security relates to account creation. When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information. Before that can happen, your previous information must be linked to the account you created.

In order to verify the authenticity of the account request, we will ensure that your data matches our current records. In addition we will send an email to the address given that must be confirmed prior to creating the link. If either of these processes fail we will contact you via email before creating the link. If you have any questions, you can send an email to contributions@thechurchgroup.com.

When you create your account, you will use an email address for your login I.D. and create a password. If you forget your password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact us at contributions@thechurchgroup.com.

Please help us keep your information safe by protecting your login information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. We will never call you to ask for your login information.

Our Policies

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Your information is held securely by the Fellowship One System. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact us at contributions@thechurchgroup.com.